⚯ Therapeutic Relationship
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First, getting here is already a big step. It takes courage to make the decision to try counselling.
In our work together, you can expect a good amount of talking, but it’s not like in the movies. My job is not to analyze you, fix you, or prove anything. You are not broken, and you are not wrong. My role is to offer non-judgmental support, offer prompts to deepen your awareness, work with your strengths, share tools to help you feel more confident in navigating your thoughts and emotions, and serve as an echo to your truth and inner knowing. Some sessions may be more emotional; others may be more reflective. It all depends on where you are and what most supports you in the moment.
Your job is to lean into each session as honestly and openly as you can (not for me, but for you). Together, we’ll move at a pace that feels good and sustainable to you. Often, going slow is going fast: if we try to rush or force things, it can end up replicating the very harm we are working on healing. Good therapy is not about pushing anyone beyond their limits…it’s about discerning where those limits are and working within them until it feels safe enough for you to gently, with grace and kindness, expand beyond them.
If you'd like to get a feel for working together, I offer a free 15-minute consult. You can book that here.
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Take a moment, if you haven’t already, to look through this website. Consider my areas of expertise, the way I describe my work, and the modalities I draw from. What feelings come up for you? Is there a budding sense of trust or resonance? Do you feel confident in my capacity to support you? Or is there a sense of mismatch, confusion, or even irritation?
I invite you to take stock of all this because healing takes effort, and if the connection with your counsellor doesn’t feel like a natural fit, therapy might end up feeling like more emotional work than it needs to. Therapy is a personal journey, and finding the right fit matters. You’re allowed to take your time and explore. You deserve to find someone you feel truly aligned with.
If you're interested in a free 15-minute consult to get a sense of fit, you can book one here.
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I am both: I use the words counselling and therapy interchangeably.
Technically, counselling describes shorter-term, goal-specific support that focuses on a specific life experience (e.g., navigating a breakup). Therapy or psychotherapy often refers to longer-term processes that explore root wounds and underlying patterns (e.g., one’s relationship with themselves and others). Using those definitions, I would say I practice therapy more than counselling. Often, my work with clients starts off as counselling and naturally deepens into therapy, and it can shift back and forth depending on what comes up in their lives.
I use the professional title Counsellor or Clinical Counsellor in British Columbia, “Registered Clinical Counsellor (RCC) is the designation for practitioners who hold a Master’s degree and are registered through the BC Association of Clinical Counsellors (BCACC). Other provinces use different terms. For example, in Ontario, a similar role would fall under the title Registered Psychotherapist, which is regulated by the College of Registered Psychotherapists of Ontario (CPRO).
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That’s a valid and important question, and the answer is no.
Clients pay me for my services and expertise, which I use to help them experience life in the way they truly want to. But no one can pay me to care (or not care) because care isn’t transactional. While the counselling space may be where I meet and build relationships with my clients, the care and the relationships that form are real.
Payment is one form of reciprocity, and it can allow clients to show up with more emotional freedom. As the client, you don’t need to offer support in return or worry about how I’m feeling. The relationship is one-directional and centred entirely on your well-being. There’s no unspoken “I’ll scratch your back if you scratch mine” dynamic. That’s one of the powerful gifts of therapy: it’s a space that exists just for you.
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No. I don’t believe the counsellor is the healer. You are the one doing the healing, which means it can take many different forms and unfold in all kinds of ways.
That said, my work is in service of healing. I am devoted to stewarding the space and cultivating the conditions for healing to take place on a psychological, emotional and physiological level. Over time, you may find yourself discovering—or remembering—how to move with the flow of healing even more, and in a way that is uniquely yours.
➝ From First Session to Last
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The first session is like dipping our toes in the water. The focus is on getting to know each other and beginning to build a sense of trust. It’s an opportunity for you to share what’s been going on, how it’s been impacting you, and what kind of support you’d like to receive through counselling. You don’t need to have all the answers before we begin. We can work together to identify what’s been weighing on you and explore your goals for counselling. From there, we follow what emerges.
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Before a session: It can be helpful to arrive with an openness to whatever wants to unfold, but what this looks like can vary from person to person—and from day to day. Some clients bring a clear topic, which might guide the whole session. Others arrive with something specific in mind and then discover that something else feels more alive in the moment. And some simply show up and let me offer prompts to get things started.
As Pema Chödrön said, “Nothing ever goes away until it has taught us what we need to know.” I trust that whatever needs to come in a session will come up.
I also recommend bringing anything that can feel supportive emotionally and physically. This might be a cozy blanket, a grounding object, a warm drink, or anything else that feels comforting to you.
After a session: Try to give yourself some space afterwards. If possible, avoid scheduling anything stressful or emotionally demanding right after the appointment. Instead, I’d recommend leaving time to rest, reflect, and care for yourself— whatever that looks like to you. Counselling takes emotional energy, and you may find that things continue to process in the background.
Between sessions: At times, I’ll offer reflections, practices, or “homework” to help deepen what we’ve explored in the session. These are always optional and tailored to your preferences. What is supportive for one person might not work for another, and that is completely okay. This isn’t a one-size-fits-all process.
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People pause, resume, or end counselling for all kinds of reasons, and all of them are valid. You can stop therapy at any time, for any reason.
Some people come for support with something specific and feel complete once they have more clarity, ease, or resolution within themselves. Others engage in therapy more long-term as part of a deeper process of growth, healing, or reflection. You might return with different needs at different moments in life. There's no arbitrary “finish line”—just your path, in your timing.
And, if you come to a point where you’d like to pause or end therapy indefinitely, it may be supportive to have a closing session. This can be a space to reflect on your journey, acknowledge the growth and insights you’ve gained, and help you anchor into your strengths as you move forward. It can be meaningful to honour the close—not because you can never begin again, but because closing is just as important as opening. Closure can be a way to affirm that what you’ve cultivated is now something you can carry.
◷ Scheduling
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For Talk-Based Therapy and EMDR for individuals, I offer 50-min and 80-min appointments.
For Relationship Counselling, I offer 80-min and 110-min appointments.
The length of time you book totally depends on your preference and capacity. I suggest starting with the shorter option and seeing how it feels. From there, if you think that having more time would be more supportive, consider trying the longer appointment.
The longer sessions are offered to give you more space to dive deep and integrate whatever is emerging for you. In some cases, I might even recommend a longer appointment if you’re working through something more complex or layered. On the other hand, if shorter sessions feel more manageable, that may be a better fit.
There’s no right or wrong choice, and you’re never locked into anything.
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For EMDR appointments, booking every 2-4 weeks can help maintain a supportive momentum while allowing space for integration between sessions.
For other sessions, frequency can be guided by your current needs and what you're navigating emotionally. Generally speaking, I recommend booking:
Weekly sessions if you're going through a higher-intensity season with strong emotions impacting your day-to-day life
Biweekly sessions if you’re working through meaningful themes that somewhat affect your daily experience
Every 2-4 weeks if you’re looking for steady support in exploring a range of experiences, from deeper processing to situational reflections that come up along the way
As-needed if you prefer flexibility and don’t feel the need for a regular rhythm
If you’d like, feel free to check in with me about this during a session. We can reflect together on what frequency can best support your goals, needs and preferences.
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Absolutely. While I currently maintain part-time hours, I may be able to provide additional evening times depending on the week. Please send me an email with a few options that could work for you, and I’ll do my best to accommodate.
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Changes more than 24 hours in advance: You’re welcome to reschedule through Jane anytime up to 24 hours before your appointment.
Changes made with less than 24 hours’ notice: Appointment changes or cancellations with less than 24 hours notice are considered late cancellations and will be charged the full session fee.
Missed or late appointments: If you’re running late or experiencing any tech issues, please reach out as soon as you can. I’ll wait up to 15 minutes after the scheduled start time. If I haven’t heard from you by then, the session will be considered missed and the full session fee will apply.
These policies aren’t meant to be punitive—they’re here to support the container we’ve set for our work. Your appointment is held just for you, and this structure helps protect that commitment.
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In most cases, yes, depending on where you live.
I can offer online counselling to clients who:
Live in BC, even if you are temporarily abroad.
Live in a province or territory where counselling is not regulated, including Manitoba, Saskatchewan, Newfoundland & Labrador, and all three territories (Yukon, Northwest Territories, and Nunavut)
Live in Alberta, which is currently in transition toward regulation. I can work with Alberta-based clients for now, but this may change once regulation becomes active.
I am not able to offer counselling to clients who:
Permanently live outside of Canada.
Live in a regulated province where counselling and psychotherapy are governed by a regulatory college (e.g., Ontario, Quebec, Nova Scotia, New Brunswick, Prince Edward Island).
This is to ensure that I remain in compliance with relevant regulations and that you receive services from a provider authorized to practice in your location.
Last updated: May 18, 2025
⧫ Payment & Insurance
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A late cancellation or missed visit leaves a gap in the counsellor's day that could have been offered to another client. For this reason, 24-hour notice is required for any cancellations or changes. Clients who provide less than 24 hours' notice or miss their appointment will be charged the full session fee to the payment method on file. If you are running behind, your counsellor will wait up to 15 minutes. After that, it may not be possible to proceed with the session, in which case the appointment will be considered a missed visit. If unforeseeable circumstances arise that prevent your attendance, please reach out to your counsellor as soon as possible.
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If your extended health benefits cover Registered Clinical Counsellors (RCC) based in British Columbia, you will be able to submit our sessions for reimbursement.
The process is as follows:
Your credit card will be charged after your appointment
You will receive an invoice that you can submit to your insurance provider for reimbursement
If you’re unsure about your coverage, I recommend contacting your provider directly. Coverage varies depending on the plan and the insurer.
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At this time, I am not affiliated with other third-party funders such as ICBC, CVAP, of FNHA.
Please email me if you are hoping to work together through one of these programs, I’d be glad to explore it.
Last updated: October 5, 2025
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Yes, I offer reduced fees (a sliding scale) for clients experiencing financial hardship. Sliding scale spots are limited and typically offer a modest reduction from my standard rate, depending on current availability.
If you think this might apply to you, feel free to email me, and I’ll let you know whether there’s space on the scale. I’ll also send a resource to help you self-assess whether your situation aligns with the spirit behind this offering. You will never be asked to disclose personal questions about your finances or life circumstances.